Why is understanding chain of custody important you ask?
The business of securing and managing information assets for over 1000 customers is on many levels quite basic. Provide a safe and secure environment for information and make this information accessible at a moments notice. Of course there is much more to this but in many ways each element when considered individually is in fact rather simple.
That said, there is one element that is in total complex. As illustrated below we have made a tremendous investment in a system that tracks your records from the point of release to DataSite, in transit to the record center and the final disposition in our shelving. The same process is reversed when an order is placed for retrieval. Our couriers scan boxes and files as they are released to you and when we pick-up boxes and files for return or initial submission to the records center.
For an expanded view of a workflow document that speaks to the numerous levels of quality and security assurances see the graphic below.
To view a PDF version of this image click here
